Presenting our Pedigree of Excellence

We feature in an array of Global Awards

The Victoria Falls Hotel has been winning awards from different types of boards since its existence, ranging from ZTA, Conde Nast Travel, Virtuoso, Zimbabwe on the Plate, Diners Club, and TripAdvisor, just to mention a few.
The below is just a  snapshot of some of the honours over recent years

Accolades

• 2024: Service Excellence Awards -1st Runner Up -Hospitality Sector; CCAZ - Contact Centre Association of Zimbabwe
• 2024: Gold Winner award for Exceptional Professional Excellence; Zimbabwe CEOs Network
• 2023: Best Eco Friendly Stand - 2nd Runner Up; Sanganai Hlanganani - World Tourism Expo
• 2023: Travel +Leisure - World’s Best Awards 2023; Travel +Leisure
• 2022: ZNCC Exporter of the Year- Non-Consumptive Tourism; ZNCC-Zimbabwe National Chamber of Commerce
• 2022: Tourism Business of the Year - Twalumba National Travel & Tourism Awards; Zimbabwe Tourism Authority.
• 2022: Record Breaker; Best Resort Hotel; Zimbabwe CEOs Network
• 2022; Inkanyiso Yomondli Stewardship Award; Matabeleland Anglican Diocese
• 2021; [2019] ZNCC Exporter of the Year- Non-Consumptive Tourism; ZNCC-Zimbabwe National Chamber of Commerce
• 2021: Loved by Guests Award 9.2/10; Hotels. Com Expedia Group
• 2020: Traveller Review Award; Booking.com
• 2019: Best Resort Hotel- Runner Up; AZTA
• 2019: Service Excellency Awards; Contact Centre Association of Zimbabwe
• 2018: Best Resort Hotel Award; AZTA
• 2017; [2019]: Service Excellence Awards; Contact Centre Association of Zimbabwe
• 2016: Top Exporter of the Year Award-Tourism, 1st Runner Up;
• 2016: National Salon Culinaire Award; Zimbabwe Chefs Association
• 2013: The newly revitalized Livingstone Room was voted 7th Best Hotel Restaurant in the World by The Daily Meal, a highly respected international organization specializing in global culinary excellence.
• 2010  to 2013 : Zimbabwe On-a-Plate annual awards: All three restaurants (The Livingstone Room, Jungle Junction, Stanley’s Terrace  have been finalists in the deluxe, deluxe family  and deluxe coffee shop respectively.
• 2009: The Livingstone Room voted Best Resort Restaurant (1st runner-up) in Zimbabwe Tourism Authority annual awards.
• 2003: Voted one of the Top 15 hotels in Africa & The Middle East by Conde Nast magazine.
• 2001: Accepted as member of Virtuoso Luxury Travel, the world’s top travel advisors.
• 1998: Voted by Travel & Leisure magazine, 93rd position in Top 100 Hotels in Africa & The Middle East.
• 1998: Voted by UK Telegraph Travel Awards, 9th position in Africa & The Middle East.
• 1998: Voted by UK Telegraph World’s Best Travel Awards, 3rd position in Top 10 Foreign Hotels.